Last updated: August 1, 2026
These Terms of Use govern access to and use of Convertz, including the website, dashboard, account system, API, and document conversion services.
1. Acceptance of terms
By using Convertz, you agree to these Terms of Use. If you do not agree, you should not use the service.
2. Use of the service
You may use the service only in compliance with applicable laws and these terms. You are responsible for ensuring that you have the right to upload, convert, process, and download every file submitted through the platform.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
4. Credits, subscriptions, and payments
- Access to certain features may require purchased credits or an active subscription.
- Pricing may change in the future, but changes will not retroactively alter completed purchases.
- Unused credits, refunds, renewals, and expirations are subject to the billing rules shown in the dashboard or checkout flow.
- Optional automatic top-ups are charged only within the monthly cap selected by the account owner.
5. Acceptable use
You agree not to:
- Use the service for unlawful, fraudulent, abusive, or harmful purposes.
- Upload malware or content intended to disrupt systems.
- Attempt unauthorized access to accounts, data, or infrastructure.
- Resell, reverse engineer, or misuse the service beyond permitted use.
6. Availability
We aim to keep the service available and reliable, but we do not guarantee uninterrupted access, error-free operation, or permanent availability of every feature.
7. Intellectual property
The platform, branding, software, and related materials belong to Convertz or its licensors. You retain rights to your uploaded content, subject to the permissions required to operate the service.
8. Disclaimer
The service is provided on an “as is” and “as available” basis, without warranties of any kind, except where such disclaimers are not permitted by law.
9. Limitation of liability
To the maximum extent permitted by law, Convertz shall not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.
10. Termination
We may suspend or terminate access where necessary for security, abuse prevention, non-payment, legal compliance, or a violation of these terms.
11. Changes to these terms
We may update these Terms of Use from time to time. Continued use of the service after changes means the updated terms apply.
12. Contact
For questions regarding these terms, contact us through the support details provided in your Convertz account.